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PeoplesBank
330 Whitney Avenue
Holyoke, MA 01040

Frequently Asked Questions

How do I set up Direct Deposit?

To set-up a direct deposit from your employer, you will need the PeoplesBank routing number (211871772), your PeoplesBank account number, and our address: PeoplesBank, 330 Whitney Avenue, Holyoke, MA 01040.

Can I reorder checks online?

Yes. You can order your checks online at Check Reorder.

How do I set up Online Banking?

Get started now - it's easy! Simply complete the PeoplesOnline Banking Application electronically, and you will be able to access your account(s) quickly, even within minutes.

How do I report a lost or stolen Visa® Debit Card?

During banking hours, call our Customer Solutions Center at 413.538.9500 (outside of area call 800.342.9100).

Monday through Friday - 8:00 a.m. - 7:00 p.m.
Saturday - 8:00 a.m. - 2:00 p.m.
Sunday - 10:00 a.m. - 2:00 p.m.

After banking business hours, call 833.451.6677.

How do I update address, phone number or email address?

Easily update your address, phone number or email address by logging into PeoplesOnline Banking and visiting the Service Center link at the top of the page.

During banking hours, call our Customer Solutions Center at 413.538.9500 (outside of area call 800.342.9100).

Monday through Friday - 8:00 a.m. - 7:00 p.m.
Saturday - 8:00 a.m. - 2:00 p.m.
Sunday - 10:00 a.m. - 2:00 p.m.

Or visit a PeoplesBank office near you.

What is the PeoplesBank Routing Number?

Routing #211871772